Learn the difference between automated intelligence vs artificial intelligence in process automation and decision-making. Automated intelligence and artificial intelligence serve different roles in digital transformation. Automated intelligence involves rule-based systems that follow predefined instructions to perform repetitive tasks with speed and accuracy. It's ideal for process automation and workflow optimization. Artificial intelligence, on the other hand, involves machine learning, perception, and reasoning to simulate human-like decision-making and adaptability. AI systems learn from data, handle complex scenarios, and make autonomous decisions. While automation enhances efficiency, AI enables innovation by interpreting context and improving over time. Businesses often combine both to maximize performance, using automated intelligence for routine tasks and artificial intelligence for strategic, cognitive functions in areas like customer support, analysis, and personalization.