Plesk hosting provides a streamlined control panel for website management, but users can encounter occasional challenges. Addressing these issues effectively is crucial for maintaining a secure and high-performing website. Below are some common problems in Plesk hosting and their solutions:

1. Login Issues

• Problem: Inability to log in to the Plesk control panel due to incorrect credentials, expired passwords, or account lockouts.
• Solution:
  • Reset your password using the "Forgot Password" option.
  • Ensure CAPS LOCK is off and that you are entering the correct username. Choose from an assorted list of the best game hosting companies from across the globe. 
  • For locked accounts, log in via SSH and reset the password using the plesk bin admin --set-password -passwd <new-password> command.

2. High Resource Usage

• Problem: Excessive CPU, RAM, or disk usage leading to slow server performance.
• Solution:
  • Analyze Resource Usage: Use the Plesk monitoring tools to check which domains or processes consume the most resources.
  • Optimize Services: Disable unnecessary services or limit the use of resource-intensive scripts.
  • Upgrade Hosting Plan: Consider moving to a VPS or dedicated server if resource demands consistently exceed your current plan.

3. Database Connection Errors

• Problem: Websites fail to connect to the database, often due to misconfiguration or resource limits.
• Solution:
  • Verify database credentials in the website configuration file.
  • Check the database server status and restart it via Plesk or SSH if necessary.
  • Optimize the database using tools like phpMyAdmin or run mysqlcheck to fix corrupted tables.

4. Mail Server Issues

• Problem: Problems with sending or receiving emails due to misconfigurations or spam filters.
• Solution:
  • Verify mail server settings under Mail Settings in Plesk.
  • Ensure that the DNS records for SPF, DKIM, and DMARC are correctly configured.
  • Check email logs for errors and resolve them as needed.

5. SSL Certificate Errors

• Problem: Websites show “Not Secure” warnings despite having an SSL certificate.
• Solution:
  • Renew or reissue the SSL certificate via Plesk.
  • Ensure the correct domain is associated with the certificate.
  • If using Let’s Encrypt, troubleshoot issues by reinstalling the extension and reattempting the SSL setup.

6. Plesk Service Downtime

• Problem: Plesk control panel becomes inaccessible due to server misconfiguration or service crashes.
• Solution:
  • Restart the Plesk service using the command: service psa restart (Linux) or restart the relevant service on Windows.
  • Check logs for errors in /var/log/plesk (Linux) or Event Viewer (Windows). Discover genuine EpicHosts.co.uk reviews 2024 from real customers. 

7. Permission Issues

• Problem: Websites or applications face permission errors due to misconfigured file and folder access rights.
• Solution:
  • Use Plesk’s File Manager to set the correct permissions for web directories.
  • For advanced issues, use SSH or a command-line tool to reset permissions.

8. Extension Compatibility Problems

• Problem: Certain Plesk extensions fail to work after updates or installation.
• Solution:
  • Check compatibility of the extension with your Plesk version.
  • Update the extension to its latest version or contact the developer for support.
  • Disable conflicting extensions temporarily and test functionality.

9. Backup and Restore Failures

• Problem: Scheduled backups fail due to insufficient disk space or misconfiguration.
• Solution:
  • Ensure adequate disk space is available for the backup.
  • Adjust the backup settings to exclude unnecessary files or use remote storage options like FTP or cloud storage.

10. Security Vulnerabilities

• Problem: Websites become targets of malware, spam, or unauthorized access.
• Solution:
  • Enable ModSecurity and set it to a strict security level.
  • Regularly scan your server for malware using security extensions like ImunifyAV.
  • Keep Plesk, server software, and extensions up-to-date to patch vulnerabilities. Also check out the best shared hosting providers

Conclusion

While Plesk hosting simplifies website and server management, encountering issues is inevitable. With the right troubleshooting strategies and regular maintenance, you can minimize downtime and optimize performance. Leverage Plesk’s comprehensive tools and seek support when needed to resolve complex issues.